Our terms

These are the main terms for each service. Your full terms are set out in writing before any work starts.

Prices

These are starting prices. Your final price depends on what you need, and we agree it in writing before any work starts. We are not VAT registered, so there is no VAT to add.

Training and culture

  • Workplace and manager training: half when you book, half after the session.
  • School staff training: invoiced after the session, payable within 30 days.
  • Policy and culture review: half when you say go, half when you get the report.
  • Travel outside Cambridgeshire is charged at cost.
  • Workplace and school sessions can be moved once, free, with at least 10 working days' notice.
  • We are not solicitors. We recommend your legal adviser checks redrafted policies before you adopt them.

Your data

Your information stays yours. Our privacy notice explains more.

Who we are

Unmasking Potential is a trading name of Unmasking Performance Ltd. Registered in England and Wales, company number 17543569. Registered office: 2 Victoria Street, Chatteris, Cambridgeshire, PE16 6AP. ICO registration number ZC286344.